Questions before booking Is there anything that the Super Relax coverage doesn't cover? Can I book a vehicle and return it out of the office opening hours? Who is authorised to drive the vehicle? What is the cost of additional cover? Can I choose a fuel policy? What is the Full-Full rate? What type of coverage does my booking include? Do you have automatic vehicles available for rent? Is there a minimum rental period? When can I reserve the complementary services offered by Goldcar? What is an excess and how does it work? What's the minimum age requirement to be able to drive a Goldcar rental car? My promotional code is not working Problem in the pre-payment process. How to proceed. I have already paid for my reservation but have not received confirmation Download the gas vehicles manual (FIAT 500 and Opel Corsa) What kind of rental rates can I choose? Do you need information about our offices? What rights do I have? I can't pay with my card. What do I do? What driving licences do we accept? Can I drive the rental vehicle from one island to another? Can I take out additional insurance? For how many days can I rent the vehicle? Can I drive the rental vehicle to another country? Can I include an additional driver? How do I access my details if I have already registered as a user? Is there an age limit for hiring a vehicle? Can I reserve a child’s car seat? Can I reserve a GPS? Is there a mileage limit? Can I rent more than one vehicle? Registration on the Goldcar.es website for new users What types of vehicles are available for rent? Can I make my reservation on-line and collect the vehicle on the same day? Can I return the vehicle at any office? (one-way service) Is there a home delivery service? What extra services / products can I book at Goldcar? What is a MiFi? Can I pay for my booking before collecting the vehicle? Can I rent snow chains when I collect the vehicle? What is the Flex Fuel System (Full-empty with fuel refund)? What is environmental contribution? What is the 'Premium Location Fee' in car rental? How do we collect these reviews in Goldcar? COVID-19 Information My reservation has been affected by Covid's travel restrictions. How can I modify or cancel my reservation? How and when will I receive my voucher? How do I use my voucher? What can I use the voucher for? What can I not use my voucher for? What if the value of my voucher is more than the price of my new reservation? How do I use a promotional code? Can I travel to Formentera with a Goldcar vehicle? Back to homepage
