Questions about my reservation How do I cancel my booking? What type of insurance does my reservation offer? When can I reserve the complementary services offered by Goldcar? What is an excess and how does it work? What is the amount of the excess? What is the super relax cover? What incidents are not covered by Goldcar's additional insurance policy? Can I rent a luggage or ski rack when I collect the vehicle? What is the cost of cancellation of a reservation? I cannot pick up the vehicle. Under what circumstances do I get a refund? I cannot access my user area. What should I do? What should I do if I already have an insurance policy from a different company? What is the Full-Full system? Can I take out additional insurance? Can I reserve a GPS navigation system? Is there a mileage limit? What extra services / products can I book at Goldcar? What is a MiFi? How can I modify my reservation? Can I rent snow chains when I collect the vehicle? What is the Flex Fuel System (Full-empty with fuel refund)? What is the cost of additional cover? Can I choose one of the different fuel options (systems)? Do you have any questions about Goldcar Club?