During My Car rental Can I include an additional driver? How can I contact customer service? What if I am over 100km from the nearest Goldcar office? If the car breaks down or there's an accident, will I get a replacement car? How do I recover my vehicle if a municipal tow truck has removed it? What if they have stolen my belongings inside the vehicle? What should I do if the vehicle is stolen? Should I change the wheel if I have had a puncture or blowout? How I can change the vehicle I received at the office? Can I go to a nearby garage to have my vehicle checked? What can I do if the vehicle has suffered a breakdown? Can I modify the vehicle return time set forth in the rental contract? How should I proceed if I have been involved in an accident or the car has broken down? Is a change of wheel included in the full cover? How to proceed if the vehicle has been scratched or you have been involved in a minor accident What should I do in case of loss, breakage or theft of the vehicle key? Can I change the tyre? What should I do if my vehicle does not start? How can I contact roadside assistance? Who is authorised to drive the vehicle? If I return the car before the rental period ends, will I get a refund? What do I do if I want to extend the duration of my hire? Can I book a vehicle and return it out of the office opening hours? Can I drive the rental vehicle from one island to another? Can I return the vehicle at any office? (one-way service) Can I drive the rental vehicle to another country? What should I do if my car needs Adblue? Back to homepage