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Welcome to Goldcar’s Help-Center
Can we help you in your car rental?
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Booking process
Booking process
Prepare trip and car Pick-up
Prepare trip and car Pick-up
On Rental
On Rental
Return
Return
After Rental
After Rental
GO Club
GO Club
Key'n GO - automated key collection
Key'n GO - automated key collection
Top 10 Questions to Rent a car
What is an excess and how does it work?
What driving licences do we accept?
What type of coverage does my booking include?
What kind of rental rates can I choose?
Key'n Go: Key'n Go Reservation System
How much is the deposit and what is it for?
How do I cancel my booking?
How can I contact customer service?
When is the fuel deposit refunded?
How can I open an incident?