Questions before booking I can't pay with my card. What do I do? Do you have automatic vehicles available for rent? Is there a minimum rental period? When can I reserve the complementary services offered by Goldcar? What is an excess and how does it work? Is there anything that the Super Relax coverage doesn't cover? My promotional code is not working Problem in the pre-payment process. How to proceed. I have already paid for my reservation but have not received confirmation How do I use a promotional code? Download the gas vehicles manual (FIAT 500 and Opel Corsa) What kind of rental rates can I choose? Do you need information about our offices? What rights do I have? What type of coverage does my booking include? What driving licences do we accept? What is environmental contribution? What is the 'Premium Location Fee' in car rental? How do we collect these reviews in Goldcar? COVID-19 Information My reservation has been affected by Covid's travel restrictions. How can I modify or cancel my reservation? How and when will I receive my voucher? How do I use my voucher? What can I use the voucher for? What can I not use my voucher for? What if the value of my voucher is more than the price of my new reservation? Can I travel to Formentera with a Goldcar vehicle? Can I make my reservation on-line and collect the vehicle on the same day? What's the minimum age requirement to be able to drive a Goldcar rental car? For how many days can I rent the vehicle? Can I drive the rental vehicle to another country? Can I include an additional driver? How do I access my details if I have already registered as a user? Is there an age limit for hiring a vehicle? Can I reserve a child’s car seat? Can I reserve a GPS? Is there a mileage limit? Can I rent more than one vehicle? Can I return the vehicle at any office? (one-way service) Registration on the Goldcar.es website for new users What types of vehicles are available for rent? Can I take out additional insurance? Is there a home delivery service? What extra services / products can I book at Goldcar? What is a MiFi? Can I pay for my booking before collecting the vehicle? Can I rent snow chains when I collect the vehicle? Can I drive the rental vehicle from one island to another? What is the Flex Fuel System (Full-empty with fuel refund)? Can I book a vehicle and return it out of the office opening hours? Who is authorised to drive the vehicle? What is the cost of additional cover? Can I choose a fuel policy? What is the Full-Full rate? Back to homepage
