Questions before booking Can I include an additional driver? What type of coverage does my booking include? Can I pay for my booking before collecting the vehicle? Is there a mileage limit? I can't pay with my card. What do I do? Is there anything that the Super Relax coverage doesn't cover? Can I take out additional insurance? Who is authorised to drive the vehicle? Can I make my reservation on-line and collect the vehicle on the same day? Download the gas vehicles manual (FIAT 500 and Opel Corsa) How do I access my details if I have already registered as a user? Do you have automatic vehicles available for rent? Can I rent snow chains when I collect the vehicle? Can I rent more than one vehicle? What driving licences do we accept? My promotional code is not working What's the minimum age requirement to be able to drive a Goldcar rental car? What is the cost of additional cover? Is there a home delivery service? Is there an age limit for hiring a vehicle? What kind of rental rates can I choose? Is there a minimum rental period? Can I drive the rental vehicle from one island to another? Can I return the vehicle at any office? (one-way service) Problem in the pre-payment process. How to proceed. For how many days can I rent the vehicle? Can I choose a fuel policy? What extra services / products can I book at Goldcar? Can I reserve a child’s car seat? Do you need information about our offices? When can I reserve the complementary services offered by Goldcar? What is the Flex Fuel System (Full-empty with fuel refund)? Registration on the Goldcar.es website for new users I have already paid for my reservation but have not received confirmation Can I drive the rental vehicle to another country? What is the Full-Full rate? What is a MiFi? Can I reserve a GPS? What rights do I have? What is an excess and how does it work? Can I book a vehicle and return it out of the office opening hours? What types of vehicles are available for rent? What is environmental contribution? What is the 'Premium Location Fee' in car rental? How do we collect these reviews in Goldcar? COVID-19 Information My reservation has been affected by Covid's travel restrictions. How can I modify or cancel my reservation? How and when will I receive my voucher? How do I use my voucher? What can I use the voucher for? What can I not use my voucher for? What if the value of my voucher is more than the price of my new reservation? How do I use a promotional code? Can I travel to Formentera with a Goldcar vehicle? Back to homepage