Questions about my reservation What extra services / products can I book at Goldcar? I cannot pick up the vehicle. Under what circumstances do I get a refund? Is there anything that the Super Relax coverage doesn't cover? What is the cost of additional cover? How do I cancel my booking? When can I reserve the complementary services offered by Goldcar? What is a MiFi? I cannot access my user area. What should I do? Can I rent a luggage or ski rack when I collect the vehicle? Can I choose a fuel policy? Can I take out additional insurance? What is an excess and how does it work? How can I modify my reservation? Do you have any questions about Goldcar Club? What is the cost of cancellation of a reservation? What is the Full-Full rate? Can I reserve a GPS? What is the amount of the excess? Can I rent snow chains when I collect the vehicle? What should I do if I already have an insurance policy from a different company? Is there a mileage limit? What is the super relax cover? What is the Flex Fuel System (Full-empty with fuel refund)? What type of coverage does my booking include? I am in a quarantine period or in confinement. What happens in these cases? How do I see my booking (When I have not collected the vehicle yet)? How can I see my cancelled bookings? How can I check my invoices? How do I reactivate a cancelled booking? How can I change my booking (change of date, change of vehicle, add or remove extras…) How can I cancel a reservation? Back to homepage
