Can I collect the vehicle out of the office opening hours?

If this service is available it usually has a surcharge, depending on the terms and conditions of the office where the vehicle is collected. If this option is available, the surcharge will appear in the final price when you make the reservation on-line and select the time.

If you are late, please notify the Goldcar station from which you are retrieving the vehicle so we can guarantee its availability.

Goldcar will guarantee your booking for six (6) hours after the time stipulated in the Contract, within the station’s opening hours. If Goldcar allows you to retrieve the vehicle outside the opening hours, you will be charged out of hours pick-up fees as detailled in the Tariff Guide.

Once the six (6) hours deadline has passed, if not having heard from you, Goldcar will consider that you have not shown up and may cancel the reservation