What do I need to complete my booking with Key’n' Go?

Once the booking process is completed the only thing we need to verify, for security reasons, is the validity of your documents and for that you will be asked to do the Online Check-in process where you will digitalise you driver license and your ID card/passport in a few and secured steps*.

Once it's succesfully done you will be informed via email and at pick up you can go direclty to the Key'nGo automated key dispenser machine to collect your key, by following the instructions you have in your voucher. In case you need assistance, either an assistant will help you or you will be redirected to our office **, located near the Key'nGo, where our staff will attend you very fast.

* please remember to complete your Online check-in at least 24 hours before pickup

** For stations where there is a Queue Management system and you need to take a ticket to be attended. Please make sure to take one from the category " I have a Key'nGo booking"