​What is the cost of cancellation of a reservation?

If you have made your reservation through www.goldcar.es, Cancellation is free of charge up to 48 hours before the pick-up time. For cancellations made later than this, a cancellation fee of 50 euros will be charged. unless you have contracted a non-refundable rate (crazy full/full rate). The total prepaid amount shall be refunded to the same credit or debit card as the one used for the initial payment. Refunds shall not be given for prepaid amounts if the reservation is canceled less than one hour before the scheduled pick up time of the rental car or after it. Moreover, Goldcar shall not give refunds for prepaid amounts if the client does not go to the hire office to pick up the vehicle.

If you have made your reservation through a different website (travel agents, price comparison websites, such as rentalcars.com), please check their terms and conditions. This information is usually sent via email or appears on the page of the website where you made your booking.